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agents247

AI receptionist

24/7 call handling

Sounds like a person. It's your AI receptionist.

Your phone, answered. Every call, every hour.

An Australian AI receptionist that answers when you can't — after hours, on the tools, or already on another call. It takes the caller's details and emails them to you before they've hung up.

The agent takes the caller's details, or leave yours here and we'll call you back. Your first 20 calls are free either way.

Don't take our word for it

Don't take our word for it. Ring it.

Answering now

(02) 8000 1299

This number is answered by the same agent you'd be buying — not a demo script. Ask it hard questions. Ask if it's a robot. Try to sell it something.

A dramatised call, made for this page. Ring the agent to hear the real thing.

Would rather talk to a person? 0401 555 199

Our agent answers the phone. We answer the questions about it.

A person answers this one

How it works

Three steps, and you keep your number.

01

Keep your number.

Nothing ports, nothing changes. Your existing number simply diverts to your agent when you're busy, after hours, or always — your choice.

02

It answers like it works for you.

It knows your services, your hours, your area. It takes the job details — who, where, what, how urgent — and never invents an answer.

03

The job lands in your inbox.

Name, number, address, the job in the caller's own words, with the full recording and transcript. Before they've hung up.

See the whole machine →
HOW YOU GET STARTED

Four steps, and you hear it before it answers anything.

  1. Tell it about your business

    one phone call, about ten minutes. Your services, hours, suburbs, the questions you get asked all day.

  2. Hear it yourself

    we ring you from your own agent before it is connected to anything. Try to break it.

  3. Point your number at it

    one dial code on your handset, or use a new number we give you. One code turns it off again.

  4. Your first 20 calls are free

    every call in your inbox and your dashboard. After twenty we ring you and you decide. Nothing rolls over by itself.

The section competitors don't have

An answering service you can trust is mostly about what it won't do.

It never pretends to be human.Asked, it says it's automated — one sentence, then back to helping.
It never makes things up.No price you didn't set, no promise you didn't make. If it doesn't know, it says so and takes a message.
It never takes payment details.Ever.
Emergencies go to 000.Danger to a person, fire, gas — it stops and says so.
Sample calls

Real calls, warts and all.

A tradie's missed job. A hard question it refused to guess at. A caller who tried to trip it up.

Plumber · after hours

A burst pipe at half nine

It works out whether this is an emergency before it asks for anything, and tells the caller how to stop the water while they wait.

0:59
Electrician · safety

A sparking powerpoint

The caller asks whether they can tape over it. Listen to what it says instead — this is the one where it refuses.

0:49
Hospitality · booking

A table for six, and one it can't answer

It takes the booking and the dietary note, then hits a question it wasn't told the answer to — and says so rather than guessing.

0:54

These are illustrative example calls with fictional businesses — not recordings of real customers. On a real call, every caller is told at the start that the call is recorded, and if someone asks whether they're speaking to a person, it tells them the truth.

Hear all of them →
Who it's for

Anyone whose next customer rings while they're serving this one.

Plumbers on the tools. Electricians mid-job. Cleaners who can't reach the phone. Anyone whose next job is on the end of a missed call.

QUESTIONS

The six people actually ask

Does it book jobs into my calendar?

No. It takes the caller's name, number and what they want, and sends it to you by email while they're still on the phone — you book it. Calendar and CRM connections are add-ons, some of them not built yet, and the agent is told never to promise one as though it were included.

Does it work with a mobile, or only a landline?

Both. Diverting works the same way on a mobile and on a landline — one dial code on the handset, and one to turn it off again. You can divert only when you don't answer, only when the line is busy, after hours, or all calls.

How long does setup take?

We are not going to give you a number we have not measured. What we can tell you is the order it happens in: one phone call where you tell it about your business, then we build it and ring you from it so you hear it before anything is connected, then you dial the divert code when you're happy. Nothing points at your real number until you have heard it.

Where is my data?

Recordings, transcripts and your dashboard are stored in Sydney, Australia. Some processing happens overseas: the speech and language services that let the agent hear and answer are run by providers outside Australia, so the words of a call pass through them while it is happening. It is your data — export it any time, deleted on request. The Privacy Policy sets out who those providers are and what they hold.

Can I cancel?

Yes, and you don't need us to do it. One dial code on your handset turns the divert off and calls come straight back to you — seconds, no phone call to us. Plans are month to month with no lock-in; tell us and billing stops at the end of the month you've paid for.

What happens if it doesn't know the answer?

It says so. It tells the caller it will find out, takes their details and the question, and sends both to you — it does not guess, and it does not invent a price. An honest "I'll have someone get back to you" is the whole design; a confident wrong answer to your customer is worse than a gap.

All the questions →

From $199/mo ex GST.

No per-minute charges, no lock-in, first 20 calls free.

See pricing →

Ring the agent and tell it about your business

The agent takes the caller's details, or leave yours here and we'll call you back. Your first 20 calls are free either way.

We use this to ring you back about setting up, and nothing else.